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  • What's not to love about jewelry and purses???! Well I will say this place would get at least 4 stars if it weren't for multiple uncomfortable, rather BAD experiences at this particular store location. I am a pretty laid back shopper, and usually I'm alright with grumpy customer service, however both times that I have been to this location I have dealt with the same manager who does not like children (snatched a necklace right out of my well-behaved daughters hand). Not to mention how irritated she was when the gal who did my transaction didn't know how to undo it to include my reward coupon. The manager was short and snippy and I found it rather confusing how she kept telling me that she was having to "go around the world" to fix my transaction. Basically she was complaining that because I forgot to include my coupon in the first place It's gonna take them ten steps to fix it. I apologized, but let's be honest it shouldn't be my problem when I am a paying customer. What happened to good old fashioned customer service?... I will give kudos though to the young associate who rang me up originally since she did her best. I will never go back to this location, and I will also share my experience with my family who I usually give coupons to who go to this location.
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