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| - When our 8 month old daughter was suffering with the heat, we decided it was time to get a window a/c unit for the bedroom. Having never installed one ourselves, we looked to kijiji to find someone who would do it for us. I came across an ad that appeared to be professional, saying his emphasis is on safety and getting it done the right way first. He posted photos of his work which show the a/c unit with plexiglass filler in windows. I was impressed so I sent him a text message asking what he charges and if he includes the materials. He responded "$80 installation. $60 materials bar safety bracks scruses and sealed mat. Total $140 pls tax if b cheque".
Next step was arranging a time. I called on a Thursday and he said that he may be able to do it Friday evening around 7:30pm and that he would give me a call. I explained that we have a baby who goes to sleep between 7:30-8pm but that we will keep her up as she doesn't sleep well in the heat anyways. The next day, he phoned at 6:20pm saying that he will be at our place within the hour. The hour came and went and he wasn't here. Finally at 8:00PM I phoned him and he said he is on his way and should be there in a few minutes. At 8:30PM I phoned again and he said he is almost there and will just be a few minutes. I could hear a drill going in the background and someone mentioning something about screws so he was clearly still at another job. I told him we will have to reschedule as we have kept our baby awake for a long time already and he hasn't even started the job.
The next day, he phoned again at 6:20 and said that he is somewhere around Parliament Street and that he will be here in about 40 minutes. At that point we were just heading out to the store so we rushed and didn't get everything done so we could get back in time to get the a/c installed. 7:30 came and went, he still wasn't here. We called him at 8:00PM and he said he was just at Home Depot getting materials, that he won't be long. At 8:40 we phoned again and he said he was just leaving Home Depot and would be here soon. At around 9pm, he finally arrived with his materials and a big wood panel. I told him we need the plexiglass and he said that he tells everyone that he installs with wood and if someone wants it done with plexiglass it's an extra $100. After pointing out that his ad's photos all show a/c installation with plexiglass as well as showing him the text messages, he agreed to do it with plexiglass but said that he will come back at 8:00AM sharp on Sunday.
At 8:00 AM Sunday... you guessed it, he wasn't here! We called him and apparently just woke him up. He told us he needs a few hours more sleep and that he will be here at 11 AM. 11AM came and went and... right again, he still wasn't here! So we phoned at 11:30 AM and he said he is awake and on his way, that he will be here in a few minutes. Finally, shortly after 12:00 PM, he phoned saying that it is going to cost us a lot more to get it done. This is after he agreed upon the price Saturday evening and even measuring our window. Do I really need to continue? Don't waste your time with this guy because he will DEFINITELY waste yours!
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