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  • I purchased an hour deep tissue massage through Groupon. I've been having frequent massages for the last 25 years, so I have a lot of experience with massage. My regular massage therapist is out on maternity leave & I live in the neighbourhood, so I thought I'd give RF a chance. On the plus side, RF Health Centre was clean. My massage therapist was very nice. My massage was not terrible. Let's call this next part the neutral side. I had asked for a deep tissue massage when I booked. All of the deep tissue massages that I've had have been with a registered massage therapist. My massage was with a "masseuse" that had some training, but was not a registered massage therapist. It was my error in not asking specifically when I booked. Their site does say that they provide deep tissue both with a register massage therapist & someone without that training for $10 less. I had not noticed that. The training makes a huge difference, and if you need a receipt only a RMT can issue one. Again, I take responsibility this, but I've never encountered a deep tissue massage from someone without proper training to do one. On the negative side, I was told that I did not need to arrive early for my appointment, so I did know that they would not be asking me for a proper record of any physical issues that I have. When I arrived 4 minutes before my 1pm appointment I found the door locked. I was outside on the sidewalk. It was 6 degrees celsius & raining. I called the number & explained the situation. The person that answered sounded surprised that the door was locked & said that she'd call me back. It turned out that there was no one there & it took 7 minutes for the 2 women on duty to arrive. A late start to the day or late coming back from lunch I don't know, butI was not pleased, and a significant apology would have made me feel a bit better. My appointment started late, but the time was made up at the end. The main source of heat was a space heater, so, on a cold-ish, damp day the heat was not pleasant. The massage table was a basic flat table, with no adjustability, but did have a face hole. It was ok, but not great. I was covered with a sheet. There was no blanked, so when I needed something extra my masseuse put a towel on top of the sheet & wrapped a hand towel around my feet. My masseuse spoke basic English, but not enough for detailed communication. In this case you get what you pay for. It was not worth my time. I would not recommend it. I find it astonishing that anyone could give this place a 5 star rating.
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