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  • So very disappointed in this establishment. My husband and I were and still are looking to upgrade my ring, we decided that instead of trading in my old one, we would consign it and have 100% of the money go to the hemophilia association, a charity very close to our hearts since our son has hemophilia. When I first went in alone to look, I told Robbie my story as to what we wanted to do with the ring, they were so moved by my selfless act, that they offered to consign it for free! I wouldn't have even minded paying the fee, but they offered I did not ask, nor would I ever, I thought wow that's so cool. As everyone knows when your making a big purchase some people like to do research, well that's my husband. So it's taking him alittle longer than the average to decide what he wants to get me. I informed them that it was past our anniversary and we still hasn't purchased anything. By now I had already given them my old ring to get started on. Still ring less and my husband doing research last week I get a text, not a call but a text, (1/2) Good morning Melissa can you please stop by at your convenience and pick up your ring. I was going to consign it for you because your a customer. That never happened so i will not be consigning it. Thanks!!! No they were going to consign it because it was going to charity! I was so disgusted by this weasel move it took me a week to go down and get my ring because I was so angry and sad for my charity. I would have paid the fee. So not only is the quality so so, but they are nice to you only when they are going to make a big sale and only feed you what you want to hear. Shame on you! We are a big business owner and would never conduct ourselves that way! We've been giving out free product the entire month of October for this charity. So if you want to go somewhere where the owners care only about making a buck on their over priced merchandise here's your place, I highly recommend somewhere else if you want genuine people and top notch products. Carl and Robbie aren't genuine at all!
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