not sure if i caught the owner on off day !!
when i called to ask about changing my son's game time from 630pm
to an earlier time, the owner was not very nice .
firstly, he did not identify himself as the owner. he kept telling me
that there was no way to make changes. he kept repeating that they have done it this way for 25 years . finally , i asked him who he was & he said he was the owner. strange ?
even if it's not possible to change game times, it would be nice to hear that he was "sorry (he) cant do anything." i was very surprised that his customer service skills are so poor.
if he treats customers like that , i wonder how he treats his employees or my small children ?????? i will go to every game, since he refused to give us any refund AND i will be sure to tell everyone how he treats his clients ................... POORLY !!!