I have used Brother's Cleaning for a couple years now. At first everything was good, not great, just good and I was fine with that. They would typically show up some time around the appointment time. The cleaning was fine enough. In the last couple months the quality has dropped through the floor. The cleaners would ask for extra money and rush through the job. One time they forgot a vacuum. Last time they forgot the vacuum and the mop. They tried to lie and claim they stayed extra long and I owed them more money. I have a watch lady I know when you got here. You didn't even mop the floors.
If you want the laziest cleaners in the valley have I got a brother for you!
Edit: It's only fair to include that the owner contacted me in an attempt to rectify the situation. I've found another company and wasn't interested.