I'm surprised to see such bad reviews of this office because my experience was really good. My husband and I got in the same day we called. We had about 5 pages of paperwork to fill out and were called back as soon as we finished them. We were immediately seen by an assistant and probably waited no more than 10 minutes for the PA. She was thorough and helpful and answered ALOT of questions. I see some of the reviews are based on call time holds being lengthy and while I haven't needed to call for anything important yet, while I was in the lobby waiting, the office staff seemed very attentive to the phones. So far I'm really pleased with this office.