It was a nice clean room. But I got in late about 11pm so the 3rd shift Guy was on duty. Well they lock the doors before 11 so he answer with a horrible attitude. He asked if I had a reservation I was like "duh" I'm here at this time of night. He let me in so we can do checks in. He (Billy) had the worse personality if my reservation had not been prepaid I'd left. I got to bed late so I didn't till about 11:20am oh you would have thought the earth had shaken 2people came by my room told me check out was at 11am. Then I was told they give me to noon. Thank you for the courtesy which should have been a given considering the economic situation Phoenix is in. Not like they were crawling with customers. So glad I'm changing to the embassy suites. Last night was just a crash pad for I got to Phoenix early.