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  • I much prefer this location (in Promenade Mall) than in Bayview Village. If the teas are the same, the differentiating factor is service. It always seems that the associates in BV's Davids Tea are cold and indifferent. But in Promenade, it's really about customer service. My mom really wanted to take advantage of their buy $50 or more and get a free bag deal. The sales associate we dealt with was very accomdating and let us know when we hit our $50 mark. Furthermore, my mom was looking for the Pom Power tea and they did not have it right in the store. They searched high and low and went to some magical storage place that was not in the same location as the store, only to tell us they had none left whatsoever. In compensation, they gave my and my mom two free tea's of our choice. The reason? For the inconvenience of waiting 3 minutes while they searched and my mom and I lounged. The serve made all the difference and my mom and I spent over $200 in teas just because we were given samples of this and that, we could smell different teas, we engaged in conversation, and before you know it, we went away with hundreds of different tea's. Warm service. Knowledgeable sales associate and great teas. By far, my FAVE location. 11/30
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