The Bay is decent but could be so much better. Essentially it has three functions for me: underwear, bedding, and towels. Everything else you're better to get somewhere else.
Socks and underwear are a no brainer. Prices are good and they have a huge selection. In terms of the bedding and towels, they have a pretty solid selection and they always seem to have a good sale going on.
I'd really like to see the Bay be a good mid-range department store. Somewhere in between Sears and Holts. Unfortunately, I don't see that happening.
Staff generally don't bother you but, if you ask, they're helpful. I've always been pleased with their return policy.