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  • Nevada Dental Associates is the bane of my existence! I started going there because it was the only dental office my former employer covered. And while with my former employer I got braces. So even after I was no longer employed at my former job, I had no choice but to continue going to Nevada Dental. In fact, I still have no choice because they will see me for a retainer check and tighten as needed, at no further cost to me because it is included with my braces. HOWEVER, this company is run very much like a factory. Don't worry about falling in love with your dentist, because you'll never see the same one twice, or the same orthodontist for that matter. They come and go regularly. The real brains of the operation and the ones who will take good care of you are the technicians. I love each one of them, and they work so hard to make up for the lack of overall customer service and patient care. The policies that the management are forced to adhere to are atrocious. This truly is one of those companies where they are trying to make a fast buck rather than offer good dental care. I actually had to give the manager a verbal smack down because she thought it was okay to charge me for a dental cleaning that I didn't have. And when I (stupidly) signed up for their own dental plan ($75 per year) and received a schedule of fees, those fees miraculously changed upon my following visit. Is that even legal? How can the price of service be one thing when I join the plan, but then change later, without notification or anything? The manager's excuse as to why I was duped? "I haven't been given the new schedule of fees yet." I see she's not to blame for the fraudulent practices of the corporation that owns and runs Nevada Dental, but I wonder how she can sleep at night.... At any rate, go anywhere else but Nevada Dental (unless you're stuck there because of your employer). The techs that tend to patients are awesome, but even their own wonderful capabilities cannot make up for horrible customer service and dentists and orthodontists who come and go through the ever revolving door.
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