Update 8-4-14: Following my review, I was contacted by Pickle Bill management and offered a gift certificate in light of my negative review. Despite providing my contact info as requested by Pickle Bill Management, I have yet to receive anything in the mail. Apparently, their promise to "make things right" was a hollow one. It is now clear how an incompetent manager and wait staff could be hired and remain employed. Adding insult to a bad dining experience results in further disappointment.