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  • I have always enjoyed this restaurant and never had an issue with my food or service until today where a burger comes out cold in the middle. It was ordered medium rare so it was expected to have some pink in the middle but not be raw and still cold. When we asked to have it taken back to have it fixed it came back as the same patty that had been squished down on the grill. When we asked if it was standard procedure to throw the partially eaten burger back on the grill and re-serve it our waitress said yes. We told her it seemed unsanitary and she asked if we wanted a new one. Of course we said yes and the third one came out great, but when we got the bill, we had been charged for two burgers. We asked the waitress again if it was common practice to re cook meat and serve it again. Shamefully she said no. It seems like this particular establishment needs to brush up on health codes and basic customer service.
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