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  • It pains me to dock this place 3 stars since the food, music and atmosphere were pretty decent. Those things matter, if you're visiting a friend's place for dinner. But in this case, I had paid almost $20 for a sausage on a bun that I had to go chase down 50 min after ordering. Which I had chosen because the menu on the wall indicated it would cost $9. (The menu is confusing. I'm on a budget. #FML) While waiting for the kitchen to find my lost order, I noted a small crowd of other patrons in the same boat: all having waited more than 30min for their food and starting to climb the walls. The staff seemed well-used to this routine ("Folks, please keep this area clear...") If I thought it was just a bad night I would never penalize them by docking so many stars. But their ordering and seating system (with no real table service) just isn't designed to handle the peak volume at this place. Servers run around shouting people's names looking for them. Orders get mixed up and lost. Judging by the complaints here and elsehwere, it's not a new situation, the management seems to have just decided to selectively ignore it. TL;DR: If you're in a rush, trying to stick to a budget, or more than 30% hungry, go somewhere that's run by people who know how to run a restaurant, not just how to cook for a few people.
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