We hadn't been here in a while, so we decided to make a trip into Fitchburg one Sunday morning to pay Pancake Cafe a visit. We were surprisingly seated promptly, but unfortunately had to wait nearly 10 minutes for a waiter to come greet us. I ordered the biscuits and gravy, my husband ordered the southwest omelet, and my daughter ordered the chocolate chip Mickey pancake. Our food came promptly and was good. We didn't see our waiter until after we were finished eating so even if there had been a problem it wouldn't have mattered. It wasn't overly busy so I am not sure why there was such a lack of service. Overall it is a good place but the service is definitely lacking. It is a little expensive for what it is in my opinion. Our bill was $36 which is expensive for breakfast.