Well I can see there has been no reviews for this locale in awhile.....so let me just say things have improved.I really like the customer service I receive each time I visit.....not to mention they are always trying to make sure you get a pretty good deal. They don't do any real "hard" selling and I appreciate that.....however they do try to get you to take the store credit rather than cash. Personally I don't mind taking the store credit because you can get some pretty good deals when you do. I don't buy used games much and I don't really trade many things but when I do this is my destination of choice. Eat, Drink, and be Merry my Friends!!!!!!