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| - I use to be a loyal costumer. However, their customer service went down hill.
Here are three reason whyI am not coming back.
I came in with 2 friends, and I was getting a coffee to go for myself.The Batista was asking if my friends were going to buy, and was telling me that they could not sit down. First off, I was getting a coffee to go. Even after I told them, I am getting one to go. They were still asking me if they are going to buy a coffee.
Next issue, I went in with a friend of mine to study. I gave my punch card for a free coffee, and I bought a coffee for myself. My friend wanted a wi-fi pass, and they refused to give her one, because she didn't purchase a coffee.
Finally, this isn't a big deal but just an annoyance. When I first came to coffee rush, there was no time limit for wi-fi. Now there is a three hour time limit.
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