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| - We are locals who came in after a recommendation from a friend. We were the first and only guests at 11am on a Monday and were served Re-Fried egg rolls from the night before, and a Re-Cooked soggy green bean entree. When we dared to speak up about the inside of the egg roll being Cold but the outside shell being dark brown because they had re-fried it, we got a nasty denial, and no apology for the cold center. They did not take away the dish, or give us a fresh one, or even apologize.
We had also ordered two dumpling entrees but were told that they didn't have it ready so "early" in the morning. When asked why these popular dishes weren't prepared when your restaurant opens at 11AM, the owner's daughter snapped back at my elderly mother saying, "Do You Not understand that it takes time to prepare?!" Well, do YOU not understand that you own a restaurant that should have its food ready when you open? And do YOU not understand what good and courteous service is, or how to properly treat your customers? I know it's a lot to expect good service from a Chinese restaurant but wow, these people take the cake. Too bad, because we frequent all the popular Chinese restaurants in town and are loyal customers who spread the good word when we find a good place to eat.
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