Ok, it IS a total pain regarding ingress & egress. But the location is good. The staff is nice and well, yes, again, it's a nightmare to park. I'm giving it two stars because I feel for the staff. Location, convenience and/or lack thereof deserve -5*****.
Gracious, they could have done it any way they wanted. Stonecrest and Elm was a clean slate. It never ceases to amaze me how people whom design things can be SO TERRIBLE at their job(s).
Wins Charlotte-Metro ball peen hammer award, as in, "I'd like to whack the architect / designer about the head with a ball peen hammer." It's a major facility. No excuses accepted. They HAD to have known better.
Again the staff is VERY nice and professional. Something could be done to allow drop-off or a better flow; but, that'll NEVER happen. They have a LOT of space around back.