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  • I really like this shop. We have found several great Kentucky Derby hats and dresses there throughout the years. However, staff could use a lesson in customer service. The past two times I have been in there I've walked away feeling like it was a complete bother to wait on me or check me out. Don't even go down the path of trying to put something on consignment unless you don't work for a living and have all day to drive out to the Westside at their convenience. I'll probably still go there because of the uniqueness of the items that they sell and not for the customer service experience.
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