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| - We had an interesting dinner at Fat Ox the other night... The rave reviews and accolades brought us in. Our server was terrific, very personable and helpful in ordering as he steered me to what he thought I would like best on the menu based on my preferences.
I'm not sure what steak I had for my main but it was delicious as was the mussels starter with a scrumptious tomato broth. Most of our table seemed quite satisfied with their meals with the exception of one dish. A pasta selection that was supposed to have truffles on it, possibly as an add on. When the tray of our mains came out to the table the person delivering the food turned around and went back in the kitchen. It was a bit of time and then they returned. After tasting the pasta, my friend, who is a chef and owner of a catering business, asked where the truffles were on her dish. The server apologized and said that the dish had dropped coming out of the kitchen and that was the last of the truffles that they had. They offered to bring some truffle oil/butter on the side and did.
For this caliber of restaurant, that was unacceptable to me. We were having a great time and enjoying the company at our table and just let it go. However, I feel the restaurant should have 1. Offered her to select an alternate dish before they served the table, or 2. Most certainly should have let her know before she had to ask and also comped her entree.
On their behalf, they may have given us some dessert gratis, however, if it was, we were never told and I believe some of our party ordered from the restaurant week menu anyway which would have included dessert. With a party of 6 and 3 bottles of wine, things got a bit hazy by the end of the meal!
Nevertheless, overall the food was very good and the service - aside from our mishap - was exceptional.
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