This is an update review to my review I left a few months ago. The Owner reached out to me directly and apologized for the poor service within 24 hours. I had a feeling they were understaffed but was not a fan of waiting an hour for my 2 waffles only to have one of them made wrong and the waffles being sort of cold when we finally got them.
The owner made right with me by giving me a refund in the form of a free voucher and I took the opportunity to go back. I decided to go during a weeknight so on a Thursday night went back in and order 2 waffles again and as soon as I gave the order hit the timer on my phone. Within 7 minutes my wife and I had 2 fresh hot waffles. The presentation of the waffles was much, much better as well. I'm going to give these guys an updated 5 star review because they did the right thing and made up for it, which is rare. They clearly wanted my business.
If I could share one update though to everyone it would be make sure to get toppings that are in season. This isn't an issue with the store, but I know for sure off season strawberries won't taste as good on your Waffle.