Friendly, average price but not happy with results of my nails. I mentioned them bubbling and fuzz getting in the polish but she reassured me the gel top coat would fix it. Of course it didn't but by then I'm sealed in and being given my total without even asking if I was satisfied. So I paid, tipped and left. I just wouldn't go back because there was no follow up regarding the flaws that was brought to their attention. See photos*