I work for a law office and I needed medical records for one of my clients. I had complications to get them so I went personally to the facility. Since the time I came in, this two ladies on the front desk were really nice and easy to talk to. I explained and told them I needed the medical records as soon as possible because my client needed to get the Social Security Disability and it was really important in order to get approved. This nice lady grabbed all my requests and paperwork and went to talk to the medical records lady. She came out of her office after 30 minutes of waiting and gave me ALL THE MEDICAL RECORDS.
What made me think is that they really care about their patients not just their health issues. They were worried about it and really helpful. I highly recommend Cigna medical center to everyone.