We recently adopted a dog from the Humane Society and decided he needed a little bit of training. I was hesitant at first because the other dogs in the class were larger and much more aggressive than our dog. However within minutes of the class starting I was reassured by the confidence and control the trainer had. Her name is Reba and I would highly recommend her as a trainer. At each point she was teaching she took the necessary time to make sure that the dog understood the command. As for the store itself I have only found the employees helpful and knowledgeable. Kudos to them for hiring senior citizens!