| rev:text
| - Our experience at Stack was a cluster. I approached the hostess & told her I had a 6:00 res. She said "no, it's at 6:15". Then she answered the phone, got off the phone & asked my name. After telling her, she said "yes, for 6:00". Uh... what just happened? We were seated early, the restaurant was at about 1/4 capacity yet we were stuck in some awkward corner table, like we were in timeout. Being tall women in heels & our proximity to eachother, the table was quite uncomfortable. Already, my best friend is annoyed. Drink order taken & received with no problem, at which time we placed our food order: lobster rolls, lamb gyros, shortrib meatballs & gratin potatoes. Our waiter insisted we keep a menu, in case we wanted to order anything else. A retrospective quote from my best friend "make sure you hang on to a menu, because I won't be back!" Food came, food was delish. Although the lobster roll was fresh & flavorful, it's embarrassing what a ripoff it is. If I recall, it was $23. I'm all about paying for excellent food but there was maybe a tablespoon of the lobster mix. It was worth $7, at most. Our empty plates sat at our table for 20min. No drink refills ever, no check-up ever, no offer for a dessert menu (our most favorite part of dining somewhere we've never been before), no offer for our bill. Now, we're running close on time, because the Boyz II Men show that brought us to the Mirage starts at 7:30 & is on the other side of the casino. So, we're visually stalking the man who appears to be a manager, hoping we can get his attention & let him know about how badly we were neglected. But, his head was down at all times... straightening napkin rolls at empty tables. To the point where it became comical. Here's an idea, apply that attention to detail to the patrons! It was so bad that I actually told my friend that we should just walk out because nobody would notice. Finally, someone came to ask if we wanted dessert. I told him we were now running late & that we needed the bill asap. He brought it right away &, to be honest, we struggled with the tip. Generally 20-30% tippers, we barely were enthused about 15% but we were hoping that the ONE person who did pay us attention- the water boy- would get a cut. On the way out, I grabbed both managers' cards so I can send them an email about how the sh!tty service completely undermines the good grub. The ambiance is cool, the menu has the perfect variety of food & it's worth going back for. Unfortunately, though, we won't be.
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