I've have the worst experience with this office/company. I had a dispute with them that lasted for months for them failing to report my insurance properly to the DMV. They didn't care my registration was suspended due to their issue. They would contact DMV who did a temporary lift on the suspension pending resolution and tell me it was resolved. Then a couple weeks later the temporary lift expired and my registration was once again suspended. They don't care about you only your money. Do yourself a favor and find a different insurance company. There are many out there that actual value their customers.