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  • I really want to like this store. The guys who work there are really nice. But the level of incompetence has frustrated me to no end, and I am a pretty understanding person. So where do I start? 1) Assembled the wrong frame, that is after I waited for a week for them to assemble it 2) Sent me home saying I'll get the right frame the next day without checking they had the right frame 3) Sent me to the other location to pick up the right bike, but it turned out they ended up assembling at the original location 4) The steering and the front basket were lose - the steering wheel dropped down as I was riding home and the basket nearly fell apart. I had to check every single bold and screw when I got home and tighten everything myself. 5) Installed a bracket for my rear light, but forgot to clip on the light. When I called a couple of days later, they wouldn't even check if the light was still there. All in all, I recommend you go elsewhere for your bike needs.
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