** 2.5 stars **
I was here last week, in search of some supplies for an upcoming hair appointment.
What's good: it's a fairly large-sized store, with all sorts of hair products ... if you relax your hair or need synthetic hair for extensions, that is.
Service was okay - one of the people that worked at the store asked if I needed help, and pointed me in the right direction when I told her what I was looking for. Plus I got a free calendar (albeit a religious one).
What's meh: While it's never a bad thing being the "neighbourhood" West Indian hair supply store, this is definitely your mom's/grandmother's hair supply store (sorry! but it's true). It definitely still has the feel of a store from a past era where finding a black hair supply store meant they were few and far between.
As well, I found that a couple of the things I bought being a bit overpriced - particularly when I saw some of these things in other stores later on, and they seemed like they were a few dollars cheaper.
And I get the impression that not very many people come here (perhaps unless they're going to the salon next door). It was pretty much deserted the entire time I was there; some of the inventory they had looked like it had been there for quite some time (and I don't mean months); and the older woman tending cash looked kind of bored - when she didn't disappear from the cashier's counter. But maybe that's what things are like on Tuesdays. Perhaps it's busier on weekends.
While I didn't have a bad experience, I don't think I'll be returning here anytime soon.