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| - The photos attached are from my first few visits which always kept me coming back. No complaints except a long wait time.
Ugh.. it's become a hit or miss place.
I'm currently eating a chicken wrap with extremely crunchy rice, the only avo spread is at one end (figured they forgot it again) and they didn't put those really yummy red sweet/spicy pepper things which is literally my favorite thing about the wrap
Why am I paying almost ten bucks for one wrap that's completely half as.ed ??
The last time my wrap was made with the same lack of care and I figured whoever made it was having a bad day, but now again
As someone else stated, I to have spent over 15 minutes in the drive thru with one lady in front of me. Apparently they gave her food to the wrong customer and instead of being able to handle the situation (how about you say sorry, have her Park, and bring her food out to her when it's ready.. what a concept?) No. we sat there for 15 minutes, my boyfriend got out walked across the street and got food somewhere else, came back, still stuck, I waited five more minutes and got out to see what was going on and why I wasn't being let out.
I literally told the employee at the window that she should probably consider compensating the customer, having her pull up, and let the rest of us go, seeing that there shouldn't be a problem with our orders.. right ?? No we still sat there for ten more minutes. Absolutely ridiculous
I'm the GM at one of the greens and protiens and I would never let a situation like this happen. Management really needs to step it up. What's the time you guys are aiming for? 5-10mins? How's the quality supposed to stay consistent? Check the training of your employees.
As much as I enjoy this place I'm over spending my money to be stuck in a drive thru for over ten minutes and receive sub par quality food.
Let me know when you guys decide to retrain!
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