DO NOT GO TO THIS DAYCARE!
My child's daycare raised their prices so I decided to look for another daycare. I did a lot of research to find a daycare that was affordable, had great reviews, met my expectations and also was driving distance from my house. I always drive by this daycare quite often and came across it on Google and Yelp.
The first week I dropped my child off the teachers were super nice. Boy that didn't last that long nor did we end up staying at this place that long. They never greet you and are super lazy. There are only two teachers that are super nice at this place. One of them is a younger girl who changes the kids diapers a lot and the other one is an older black lady. If you ever try to talk to Miss Jaime, GOOD LUCK. You ask her questions to get an update on your kid and she is bouncing off the walls. She talks to you about the kid and then gets distracted and forgets what we just talked about and this and that. I feel like she is the lazy one. A kid was playing with a plastic drawer and it fell on her, instead of getting up to go soothe the kid. she just sat in the corner of the room and told the girl to go over to her.
I didn't like the fact that the teachers acted like they were just there for their paychecks and that was it. There was hardly any interactions with the kids as far as crafts or activities. They don't do a good job cleaning the toys or even showing any kind of affections towards these kids. I've seen the way these teachers talk to the kids and the way they grab their arms.
My child had a bruise in between her eyes and nothing was brought up to my attention when I picked her up. I noticed it shortly after I took her out of my car and mentioned it to the assistant manager Ashley. Ashley kept saying she was going to follow up with the teacher but didn't end up calling me back so after I called her myself. She then asked Miss Jaime and was told that the teacher noticed that my daughter and some other kid were fighting over a toy and after turning around she heard my daughter cry. First off, if two kids are fighting over a toy shouldn't you go over there to resolve the issue instead of ignoring them?
Also my daughter got bit badly on her arm and the manager or teacher didn't mention to call me to let me know what had happened. I walked in the classroom and noticed a dark red mark on her arm. I know it's very common for kids to get bit in daycares, but I was upset at the fact that I had to ask them a bunch of questions in order for them to tell me what happened. Its like i was trying to fish for some answers.
Another thing I didn't like is the fact that they take the kids out in the afternoon when its over 110 degrees out. The kids face looks flushed each time I go there to pick up my daughter. Another parent also mentioned something about them going out in the afternoon and she didn't like it.
One day I dropped my child off and there were three employees working and a guest was in the room. The teachers were acting super strange as in they were being really nice. They even did crafts with the kids and played with them. It was def all for show.....because they don't normally act like this.
My daughter hated this daycare and would cry everyday! I thought maybe its cause she needed to adjust to this new place, but after doing it for couple weeks and noticing all of the bad stuff that was the last time I took her there.
When I disenrolled her, the manager asked if there was anything she can do to have my kid
stay. I told her everything and still disenrolled her. Obviously nothing was being done because I've mentioned this to the assistant manager and the teachers. So I had to complain to the corporate and funny thing was that last day she was there the manager went into the classroom and I heard her telling the teachers that they can't take the kids out in the afternoon and that they need to start washing their toys......
All of this is unacceptable and I think this place needs to look over their policy again and the managers need to go over what they expect from their workers or just hire new workers.
I will never bring my daughter back here again nor will I ever refer anyone to this place.
IF YOU GUYS ARE WONDERING WHICH ROOM I'M TALKING ABOUT. IT'S THE TODDLERS ROOM!