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| - the problem i have with places like this are that, quite simply, they don't follow thru on their promises.
i set up a time to view an apartment. when that time arrives, the leasing agent is unavailable and then im told, the apartment isn't ready to be viewed. so why schedule something in advance if you know it's not ready?
if i plan to move in under a specific scenario, check with all parties to make sure the scenario is ok, and sign paperwork to hold a unit and then the leasing agent tells me that scenario is not ok after i've paid money and signed documentation, then i expect a refund of some capacity because the term of the agreement changed. but vanguard properties is either unwilling or unable to adhere to that. unacceptable.
items were stolen out of my girlfriend's car at her residence and they proved to be completely unhelpful. that, along with an inconsistency of adhering to rules, holding on to rent checks, and being generally unavailable while displaying a bit of an attitude is a big put-off, and from someone who has worked in customer service and sales, just not a good way of doing business.
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