We were told at 5pm that our room wasn't ready and that it wouldn't be ready for another 30 minutes. Check-in time is at 3pm. Upon giving a little push-back and explaining we had to shower and be back on the road in an hour, they gave us another comparable room. When we got to the room, it took several swipes of the key card before the door would open. We also found out that the door needed to be slammed in order to latch. I had to check the door each time I closed it to make sure it latched. There were ants on the bedside table also. That night I woke up to a large bug bite on my foot. I turned on the light and there were ants in the bed. The next night my husband woke up with 2 huge bites on his legs as well. When I let the front desk know, they simply said "Sorry about that." I don't know if I was treated differently because I made the reservation through a third-party site or what...but they made sure to mention that fact to me at both check-in and check-out. We definitely will not be returning here again in the future. The continental breakfast was probably the only redeeming factor of our stay, but it definitely didn't outweigh the negatives. The bathroom had wallpaper peeling up in some of the corners revealing mold behind it, and the shower curtain was not nearly big enough to cover the shower from splashing water out onto the floor. There was a drain pipe from floor to ceiling behind the mirror in the bathroom that you could hear running throughout our stay.