Dennis is pretty Awesome! I emailed him and within a few minutes he responded and offered to pick up two of my bikes. We discussed options and pricing and he came over and picked them up. Couple days later he contacted me and dropped them off after hours: 5:30pm which was convenient for me. He tweaked and calibrated the brakes, insert all new tubes (reasonably priced) and adjusted the shift linkage. Couldn't have asked for more! Great service and great convenience. Highly recommend!!