I got the run around with another discount tire and took my car here because the good reviews. I explained my previous story to a gentleman by the name of Chris. (if he isn't the manager he should be) He explained and showed me everything that the other discount tire messed up. He said he would personally do the work and he did. My girlfriends car now drives perfect. I took it to the Elliot and Priest location 3 times and they still couldn't solve the issue. Highly recommend!