A lot of reviews for many things are fake( I hope you know that), but i am giving my honest opinion. Bought facial for this place on groupon. Marie was the lady who did it. She did my facial and I asked will I be red or my skin irritated after all the extraction. She said No, do whatever you have to , you will be fine. It was 1 pm and I had many things to do... Oh boy after I left my whole face was red and irritated. It's been 3rd day now and it looks horrible. I don't know what to do. So for facials definitely will not be back. Another thing...when you walk in there is a sign b"become a member and get something something,don't remember exactly " I asked the front desk lady-she had no idea what I'm asking her about. She stared looking thru papers and books and I said never mind, didn't want to waste my time... So not the best experience, but the choice is yours!