We saw the groupon for mani pedi so me and my girlfriend made an appointment a week in advance for 6:30. We were taken at 7. When we finally got taken, the water for our pedis was cold. We didn't say anything and went on as usual. We waited another 20min while they finished with their other clients and our water got colder. They DID NOT massage our feet. They butchered the job period. My friend didn't even get her toenails dried properly. She did the mani and pedi at the same time (since they only had hardly an hour to do both after taking us in so late and close at 8) which threw water all over my close. My hands were filed miserably. The white nailpolish I have is applied poorly and there is a lot of deadskin around my nails. We were done around 8:15 you can imagine how fast they went. Only one employee was left by the tkme we were done, and she left my feet to dry for a good hour min to go talk to her other colleagues. I actually had to remove my feet myself at which point she run to say "finished!" When came time to pay she repeated 3times that the tip was up to us.... really? You feel you've earned one?