I am forced to use Cox as they have a contract with my condo complex. They are HORRIBLE! They quote you one price + when you receive your bill it is double what you were quoted. I have internet +it works 50% of the time. They have their fancy "solutions" storefronts with a bunch of phoneys standing around looking important. Why don't they close those + lower their prices? If you have a choice use DISH network, more channels for 1/2 the price +better customer service!