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  • Bill the manger is a total jerk. Watched him intimidate a woman in front of me. He was aggressive, rude, and starred the lady down with eye contact that was 100% meant to be confrontational. Bill did the same to me, but at least I'm a guy. All I purchased was an oil change, and Bill managed to become annoyed and aggressive because he had to check me out. A manager who gets mad at customers, for being customers???? Pep Boys is gonna hop on here and give some cookie cutter apology, and a 1-800 number to call for corny coupons as an "apology". I'm not going back to this place to use any offering made from corporate. Keep your discounts n free garbage. Bill needs fired, if he hasn't been already. That's the compensation your customers need.
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