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| - *Overall, excellent trainers and a good experience for many, just not this case.
It took me some time to decide to write this review, and only after being coaxed by a few friends over the year. I was excited to send my 8 month old Lab pup to Partners for boarding and individual training for 2 weeks during the 4th of July holiday. I'd researched them thoroughly with all good reviews and high recommendations. I met with the staff before the drop off/boarding and had no reservations about it. Very nice establishment and professional staff.
When I arrived to pick up my dog one day prior to the scheduled day (I'd been advised she was out of food), I was told that she had vomited in her crate with no explanation as to why. I listened carefully as they explained it was difficult to keep her attention, what training had taken place, and that they would like to keep her one more day and take her to their vet. That seemed odd, since I had a very good vet and both of us were in town to care for her. After 2 hours of waiting, I wanted my dog and was told they would bring her out. My 8 month old pup walked past me, eyes at half mast and obviously lethargic, as if she didn't know me or my 9 yr old son. After a 10 minute review of the training done to help her walk on a leash - she was very obedient to say the least - she was put in the car and I went home and called my vet. The pup couldn't stay awake, hadn't gotten sick in the hour I had her home (no fever, ever). The vet told me it was possible she'd been drugged, exhibiting the signs of such for a dog this young, who should be vibrant and bouncy even after 3 hours of rest (2 while waiting for the dog and 1 at my house). The vet said he could do blood work but it would take a few days to get back to confirm. I declined the blood test, and they will no longer recommend this facility to their patients after our experience. When the staff member/trainer called us back to inquire about our pup later that afternoon and see if we were coming for the Saturday follow-up training, I said my vet and I believe she was drugged and for obvious reasons I can't bring her back. There was no denial, no apology, just a simple, polite, "we hope she feels better." And she did, by the end of the next day. No fever, no vomit, nothing but lethargy and the inability to keep her eyes open. I know they can work the dogs pretty hard, and this is a very happy, energetic pup (usually) but this was much more than typical fatigue - I work her out every day. The feeling I left with was I'd put my trust in Partners and felt deceived at what appeared to be an attempt to ease compliance or to keep her quiet in the crate. If you proceed, please do so with caution - I wouldn't leave a puppy for boarding.
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