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  • The service always takes forever! Right when they open you would think they would have staff ready to start helping their customers but instead when you walk in someone greets you and tells you it'll be a few minutes (a few is fine). I had an appointment and I was seen before the walk ins however it took longer than I had anticipated specially since I was there right when it opened. The process seems to take forever when all you want to do is a buy a phone. They try to upsell you on 748683 different items but back off when you say no thanks (good). Also I noticed all of the employees park at the front of the store. Not the direct front but still front spaces. Every job I've worked at has always taught us to leave the front spaces open for your customers and you as the employee park in the back. Specially since today one of the employees decided to park their car across 2 lanes... It was a CAR not an extended SUV or huge truck. Over all I think going to any phone store is an extended visit but once you finally get what you need, the service is nice just expect to be there a while!
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