I've been here a couple of times to see Wicked and The Lion King! We've sat up close once and in the nosebleeds a second time and the sound quality in both spots were amazing. Your vision doesn't get obscured from the people sitting in front of you, Overall it was a great experience.
I do understand the it is a publicly funded Theater and they need to get donations where they can but to ask for money right after a show ends is a bit tacky in my opinion. I'm all for raising money, but that tactic was tasteless.