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| - The latest trend in fast food is the Subway-style build-your-own places - and pizza in Scottsdale has fully embraced it, Basically, for a flat rate you get a personal pizza with your choice of toppings that is baked in a super hot oven within minutes. Pretty neat concept and a nice alternative to burgers and sandwiches, though you'd be a fool to expect high-end quality food - this is "fast food",
As far as the pizza is concerned, for this type of concept Pie Five is middle of the road (the pizza at Fired Pie is much much better). It's about on par with Domino's or a $7 frozen pizza, The crust is nothing to write home about and the ingredients are rather generic. What's sets it apart is the price - lower than the other similar places. The pizza is also 2' smaller, but regardless it is a good deal for a quick lunch. Like most fast food places you will not get a full satisfying meal/dinner, but for a fast bite for not a lot of $ it's a better alternative than McDonald's or Taco Bell.
Unlike the other similar concept places, you can choose from several crusts including thin, pan, whole wheat, and gluten-free. If you are looking for maximum food vs $ value, the pan pizza is the way to go, However, don't expect much from the crust, it is rather bland, Again Fired Pie, which is more expensive, has way better crust, Though it was heartier, I didn't care for the dry bland taste of the pan pizza (they should brush it with garlic oil before baking!) and preferred the thin crust which kind of reminded me of Chicago-style cracker crust pizza.
As far as the rest of the pie - they offer the standard array of toppings, though less options than Fired Pie.
The restaurant itself is nice and clean, and the oven works well so that your pizza is baked very quickly and is never burnt or under-cooked, I haven't tried the salads, so my review is about the pizza only.
The staff there is VERY friendly and accommodating, however it seems like they aren't always fully up to speed on how things work there. One time the kid struggled with the pie itself, the other time it was the register that was an issue etc.. but - every time the manager fixed whatever the issue was (and there is an issue every time I go) and took care of me, So despite the slight chaos and lack of confidence the staff has, I'll give them an A rating for being friendly and at least giving an effort, regardless of results.
They have a loyalty program called Circle of Crust and that is definitely an area the staff needs more training on - or they have software issues that need to be fixed, It's never a simple process to collect your points! But, the silver lining is that they do stuff like "double points" days, which makes it easier to reach your free pizza - 5 visits vs 10.
If I had to compare with the other similar concept places in the area, Pie Five is about on par with Pizza Me (better service though; Pizza Me had terrible service) but it's not as good as the slightly higher-priced Fired Pie. What works here is the value - for the price paid, the expectations are met. Want a quick cheap lunch served by some really friendly and cool kids - try Pie Five. Want a better pizza and a slower-paced lunch - try Fired Pie.
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