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| - We flew Allegiant to Provo recently. What a horrible experience. The "charge you for everything" model is annoying. When it was all said and done, for $30 less, our family of 4 could have flown Southwest and avoided all this. Don't bother pre-paying for your seats because if they change your plane, like they did to us, you lose them and you get what you get. We went from 2nd row seats (pre-paid $160 for 4) to mixed rows 7 and 8. They even split up our young children (we were at least able to negotiate getting them next to each other). Customer service was unhelpful and dismissed our concerns. She told me to call customer service but don't expect to get through. Our plane had something wrong with the brakes too. When the plan was taxiing to take off and the pilot put the brakes on, the plane would shake violently. Not vibrate, shake! You could hear the bags in the overheads banging around. They proceeded to take off anyway... We were genuinely scared about the landing at our destination. So the time came and we landed, when the brakes were applied, the plane shuttered at very high speed. As it slowed, it shook even worse than before! I thought the landing gear was going to fold under the plane. No employees seemed to care. The flight attendant made a bad joke about changing the brake fluid or something. There's so much more I'm leaving out. I could write a book about all the negatives!
If you care about your life and the life of your family, avoid this airline. Just take 5 minutes and look them up online. They are dangerous! Please, fly someone else.
We will never, ever fly them again.
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