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| - If I could rate them zero stars I would!! Horrible service!
I took my Honda to Bell Honda to look at a radiator leak that was under warranty. They said it would take an hour. After three hours I called them. Andrew, was not able to explain why there was a leak so he gave the phone to Brian, mechanic for Bell Honda. Brian said the radiator was fine, it was a blown head gasket. Cost would be $1700. When I said no way, he put me on hold. After 8 minutes on hold, Brian came back and said he could replace the head gasket for $989. (his manager was doing us a favor). We opted out of their repairs for a second opinion. When we picked up our car, it took Bell Honda 45 minutes to check us out (they weren't washing it, like they offered to do), and handed us a paper that said they did a courtesy multi point inspection - no mention of a blown head casket.
Our second opinion resulted in a loose clamp on the radiator hose - $22, and no head gasket issues.
Seems to me they are running some sort of scam to generate revenue!
We will never purchase or take our vehicles to Bell Honda, and we are letting family members, co-workers and every one we know the horrible service we received, and the scam they tried to turn.
Big mistake Bell Honda!
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