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  • Such a bummer that I have to change a review from really good to bad. On 09/06/2016 I placed an order over the phone to go for my husband to pick up once he got off work. There isn't an applebees near us in South Chandler and this location is close to his work. When he got home as we were ready to set everyones dinner we were missing one full kids order and half of another kids order. My husband headed back with ALL of the food because we werent going to eat our food cold or eat our food before our kids did. Took it all back for them to remake the entire order. We definitely don't complain to look for handouts but you would think because of how much of an inconvenience this was they would offer more than a dessert which we never even ended up getting anyways. My husband was told he was good to go that they guaranteed it. Once again he got home with food and still a kids order was missing a side. I really hope this staff gets a little more coaching. Our kitchen is under quarantine with no access to a stove or microwave because of a mold issue so we have had to rely on take out for the past few days and having to deal with messed up orders makes everything just that much more frustrating. I give this place 5 stars because I walked in during lunch hour hoping to get an easy to go order since I was in a hurry and although at first one of the waitresses said it was going to be a very long time she did go double check and the manager and a server came out and said they could do it in about 15 min. As I was standing there waiting I was definitely not ignored several servers passed by me and asked if I was being helped and the bartender even offered me something to drink while I wait. Kuddos to them for the effort and thank you for filling my order very quickly on such a busy hour.
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