I rent from here often via online reservation and have always gotten a CLEAN newer car with lower miles.
Very disappointed to receive a DIRTY vehicle with higher mileage with very worn looking tires. We had to vacuum and wipe down the interior when we got home. My own car is cleaner than the vehicle we were issued. No other cars or onsite upgrades were available.
Upon return, we mentioned this to the agent and they addressed our concern. This location does a GREAT job with service! I will continue to use this location.