I was having trouble with my manual Jeep's transmission. Fortunately for me the car was still under warranty for a few more weeks. The guys down at Diehl made the experience as pleasant and simple as it could have been.
I dropped the car off after hours for some diagnostics and the issue with the transmission was confirmed. They couldn't get my car in right away so they wrote up the work order and schedule me to return another day.
When the day came, I dropped the Jeep off after hours again and the guys got to work.
Though I had to have the clutch replaced out of pocket since it is not a warranty item, they replaced it at an extremely fair price. At no point in dealing with these guys did I feel like I was getting ripped off.
Since I was under warranty, Chrysler paid for a loaner vehicle which Tom at Diehl set up for me. I was provided with a rental from Enterprise and when it came time to pick up my own vehicle, Diehl took care of returning the rental to Enterprise.
I really can't speak more highly of these guys. Being that I was coming from Beechview, the accommodations they provided made it possible for me to get the repairs done with as little hassle as possible.
I will certainly trust these guys with my vehicle in the future.