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  • One of the things I love about Las Vegas - especially on the Strip - is that there is generally a good customer service culture. We went to Shake Shack for dessert after dinner last night because we were craving some decadent milkshakes. What better place for some decadent shakes than a place with shake in the name? We walked up the steps and went through the dessert only line which features a takeout window outside on the patio. We walked up and received a typical mediocre "whaddyawant" fast food greeting. I ordered my black and white shake and paid my money. The clerk turned around and grabbed a pre made shake, put it on the counter and said, "here you go." And just like that - my experience was over. The shake was ok, but, as expected, it was little melted. Shake Shack - I expected more, but left disappointed.
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