Checked their prices online with no hidden fees.
Emailed with quick replies at 8pm on a day they were closed (Monday) and booked an appointment for 12pm the next day.
Arrived at 12pm asking for other suggestions for tires that were more expensive than the ones I wanted but their service man was honest and explained what the pros and cons were between the two and said the tires I chose were the best choice and will last longer.
Gave him my keys with confidence, grabbed a tea and cookie from their counter, and chilled in their customer lounge for 40mins as was expected and my car was ready to go after only $594!
Great service, no unexpected charges, and will recommend to friends.